Privacy Policy for Tealux

At Tealux, we value your wellness and your privacy. As a provider of Tealux products, we are committed to protecting your personal data and processing it responsibly. This Privacy Policy explains how we collect, use, and safeguard information in compliance with applicable data protection laws, including GDPR where relevant. This policy applies to Tealux@support.com and all related services. Transparency and trust are at the core of our wellness mission.

1. Definitions

Controller: Tealux, Tealux@support.com.
Personal Data: Name, shipping address, email, payment details, order history.
Processing: Any operation performed on personal data, from collection to deletion.
Recipients: Trusted service providers such as payment processors and delivery partners, only when necessary.

2. Data Collection and Purpose

We collect only the data required to process orders, provide customer support, improve our Tealux products, and send updates if you have given consent. The legal basis for processing includes contract performance (Art. 6(1)(b) GDPR) and user consent (Art. 6(1)(a) GDPR).

3. Data Sharing

Your data is shared only when legally required or necessary to fulfill your order (e.g., shipping providers). We do not sell personal data. International transfers, if any, are conducted with appropriate safeguards in place.

4. Data Security

We implement technical and organizational security measures, including encryption and secure servers, in accordance with Art. 32 GDPR to protect your personal information.

5. Your Rights

Right of Access (Art. 15 GDPR).
Right to Rectification (Art. 16 GDPR).
Right to Erasure (Art. 17 GDPR).
Right to Restriction of Processing (Art. 18 GDPR).
Right to Object (Art. 21 GDPR).

To exercise your rights, please contact us at Tealux@support.com. We will respond within the legally required timeframe.

6. Policy Updates

This Privacy Policy may be updated to reflect changes in legal requirements or our services. The latest version will always be available on this page.

Your wellness and data protection matter to us. For any privacy-related questions, contact Tealux@support.com.